Shoppers Drug Mart Red Carpet Contest

Frequently Asked Questions

Who’s eligible to participate?

This contest is open to all legal residents of Canada who have reached the age of majority in their province/territory of residence.

Who can I contact or where can I go to get technical support?

If you have any technical questions or general support regarding the contest, please use the “Contact Us” link in the bottom footer of the game to receive support via email. You can also email support@launchfire.com directly

How do I play the game?

To play the game, follow the on-screen instructions to enter a PIN. An in-store PIN is required to register for the contest. Each PIN you enter on site will earn you a play to play the game along with an entry for the grand prize. PINs can only be used once throughout the contest.

After entering a PIN, all you need to do is scratch the circle to see if you’ve won a $100 Mastercard® prepaid card!

How do I get a PIN Code?

Visit any participating Shoppers Drug Mart between July 15 and August 4, 2017 to make a qualifying purchase using your Mastercard® to receive a contest card with unique PIN code. For more details on what determines a qualifying purchase or for the no purchase necessary means of entry, see our official Rules and Regulations.

How do I get double the entries for the grand prize?

You will double your total entries for the Grand Prize if you are a PC Financial Mastercard cardholder. Registrants will be identified as having a PC Financial Mastercard card based on the information they provided at the time of registration. If the information provided at the time of Registration does not match the information associated with your current PC Financial Mastercard card, you will not be awarded with double your total entries for the Grand Prize pursuant to this option. Your entries will be doubled at the end of the Contest Period, but before the Grand Prize Draw.

See our official Rules and Regulations on how to double your entries without being a PC Financial Mastercard® cardholder.

What is the grand prize?

The Grand Prize consists of a trip for 2, including two round-trip business class flights (flight class subject to availability) between the international airport nearest the winner’s home address and New York, NY and stay for two people from January 25 – January 29, 2018 (5 days, 4 nights) to attend the 60th GRAMMY Awards in New York City (Approximate value $31,000 CAD). Package includes (subject to change): 4 nights’ accommodation at a 5 star hotel, daily breakfast, dinner at renown restaurants, tour of NYC, tour of the GRAMMY Awards, two tickets to the Clive Davis Gala, GRAMMY day makeovers, Mastercard pre/post party, transportation to all organized events and two Platinum tickets to the GRAMMY Awards.

When is the grand prize draw?

The grand prize draw will take place on or about September 5, 2017 at 12:00 pm EST.

How will I know if I’ve won the grand prize?

Each potential grand prize winner will be contacted using the email address used at registration.

How do I win an instant win prize?

The online instant win prizes are awarded by playing the game. Each online instant win prize is associated with a particular timestamp and the first person to play the game following these random timestamps will be awarded the corresponding online instant win prize. You’ll know you won an instant win prize if an instant win screen pops up! Make sure to answer the skill testing question correctly to claim your prize.

I seem to be having technical issues. Anything I can do?

If you’re experiencing technical issues, it could be a result of the browser you’re using. Please check to make sure you’re using an updated version of Google Chrome (http://www.google.com/chrome/), Mozilla Firefox (https://www.mozilla.org/en-US/firefox), Internet Explorer (http://windows.microsoft.com/en-us/internet-explorer/download-ie), or Safari (http://www.apple.com/ca/safari/). It could be that your browser is out of date!

I have not received my registration/confirmation email. What do I do?

If you didn't receive a registration email and want to confirm you're registered into the contest, please email support@launchfire.com.

Sorry,

You did not answer the question correctly.
The prize cannot be awarded.

Thank
you!

That answer was correct.

Your card will be shipped within 6-8 weeks.

Please contact support@launchfire.com with any questions.